Shipping FAQs

Frequently Asked Questions

You really provide free shipping?
Yes! Free shipping to all Europe, USA, Canada, and most other countries.  However, our products are shipped from abroad and some countries have extra im...
Tue, 22 Oct, 2019 at 9:32 AM
How long does it take for me to receive my order?
Typically, shipping time is 7-10 days. So it usually takes less than 20 business days for you to receive your order (but will depend on the doll type and sh...
Mon, 11 Nov, 2019 at 12:50 PM
Where can I track my order?
Once the product is ready and has shipped (usually 3-5 days after your order) we will send you a tracking number via email and it will also show up in your ...
Tue, 5 Nov, 2019 at 1:42 PM
What company do you use for shipping?
Safe Sex Dolls uses UPS, DHL, and FedEx depending on your shipping address and location.
Tue, 22 Oct, 2019 at 9:40 AM
What is your return and exchange policy?
No returns are accepted under any circumstances. All sales are final. Due to the nature of sex toys, returns are not allowed for any reason. You may cancel ...
Tue, 22 Oct, 2019 at 9:41 AM
How do I change my shipping address?
If you entered the wrong shipping address please notify us immediately so that we can make the adjustment before the order is shipped.
Tue, 22 Oct, 2019 at 9:41 AM
What do I do if I entered an incorrect shipping address?
If you entered the wrong shipping address please notify us immediately so that we can make the adjustment before the order is shipped.
Tue, 22 Oct, 2019 at 9:42 AM
Do you ship to my country?
We ship our products worldwide (except Muslim countries), however there might be some restrictions in certain countries. Shipping is included, but in so...
Tue, 22 Oct, 2019 at 9:43 AM
Will anyone know I purchased a doll?
Your privacy is our main goal. All packages are delivered in discreet packaging; additionally, customer details are sealed within our privacy policy. Ther...
Thu, 31 Oct, 2019 at 9:43 AM
I ordered a doll but I changed my mind
Usually we can’t stop an order after 24-48 of submission, so please let us know asap and we’ll see if we can modify your order. If it is possible to stop yo...
Tue, 22 Oct, 2019 at 9:44 AM